Help! I never got the first email

When your payment goes through, we send out three emails:

  1. a payment receipt
  2. a VAT invoice
  3. a welcome email with the subject "Create a password for your new Activity Village Membership!"


  • If you haven't received the "Create a password" email, please think about which email address you signed up with (or is associated with the Paypal account you used to pay). 
  • We have sent out emails to that email address!
  • Check your Junk and Spam folders
  • If you don't have access to that email address, please contact us.

Please click on the "contact us" link below to get in touch if necessary, giving us as much information as possible to make it easier for us to find your purchase.

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